Rick the Recruiter doesn’t know which options to choose when he's setting up software to back up his hard drive. Should he backup folders, the whole computer, or create a disc image? Are incremental backups, better than overwrites. If his hard drive fails, should he restore from a disc image, or re-install windows then move his files back over? Veronica and Patrick walk you through their choices for backing a computer, Windows or OS X! (BTW, Paragon Backup and Recover Free Edition, Sync Toy, Cobian