This is one of many short video segments which will be added to the Digital Tipping Point (DTP) archive.  This segment features Bhaskar Chakravorti, who is a visionary business management consultant currently with McKinsey & Company in Boston. Bhaskar has done the important theoretical work of unpacking the "chicken and egg" question facing not only free open source software, but in fact any innovation that is challenging the entrenched market leaders such as Microsoft. In North America and Europe, one of the first questions asked of us is how it might be possible for GNU/Linux to unseat the undisputed market leader in consumer desktop software, Microsoft. Bhaskar answers this question. He says that Linux will take over small niche markets, which will eventually form achipeligos of niche markets. He says that in highly networked industries, standards such as Microsoft tend to be tenaciously entrenched, because consumers will watch watch other consumers do, and place their bets in the market accordingly. Bhaskar says that you can’t understand change by addressing an entire industry at once, especially an industry as vast as the software industry. He says you have to break it down and analysze it piece by piece.