Craig Sherman, former CEO of Gaia, talks about continuous deployment and listening to the user Given the popularity of online communities, it’s always useful to hear from those experienced at building them talk about their failures and the lessons they learned from them. One of my favorites is the "Lessons Learned" interview in which Mark Pincus, CEO of Zynga, talks about why his first social network startup, Tribe, failed to be a succes for investors. His lesson: Fail fast and test often. Craig Sherman shares very similar lessons from both his days at Gaia Online and Ancestry.com. Craig was COO of Ancestry.com before he became an Entrepreneru-in-Residence at Benchmark and eventually CEO of Gaia Online in 2006. He's since left the teen-focused-virtual-world site. But before he left, I managed to catch up with him and ...   [ Read more ]