At Vator Splash, Zappos CEO explains why the online retailer exists to serve the customer Tony Hsieh, Zappos CEO, received a standing ovation for his presentation last week at Vator Splash, where the top 10 finalists of the Vator Splash competition pitched and seasoned entrepreneurs gave their lessons learned onstage. I don’t believe I've ever been to a technology/entrepreneur event where speakers receive a standing ovation.But Vator Splash is not just a tech event with presentations designed to give the audience an update on industry trends. Splash is where keynote presenters inspire and teach the audience on how to be better entrepreneurs.Tony did just that. You should watch the whole presentation (this is the first 30 minutes of the presentation), but here are my key takeaways.1) Because Zappos believes so much in its unique company ...   [ Read more ]