Dean Lindsay sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS". Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association’s Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).