Sign up to be a member of the virtual audience for Irene Ng’s WebTV Show – Tuesday, June 30, 2009 ( Irene as she challenges the hype surrounding the business benefits CRM vendors claim they can deliver to businesses today. Tune in as Irene interviews a number of industry experts and reports on the real-life challenges and solutions as experienced and re-told by companies such as Swedish Rail, Germany's DAB Bank and Australia's VicUrban.