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The Future of Government-Citizen Engagement
As the U.S. moves toward universal broadband access, look for increased government openness, new opportunities for civic engagement, and some dangers along the way, say these panelists. While Chris Csikszentmihalyi acknowledges the civic potential of broadband, he does not believe it will be a simple matter for geographic communities to aggregate information and make collective decisions. The amount of data is growing, he says, but “even sophisticated people’s understanding is not growing.” He cites online crime mapping, which posts reports from police departments, but avoids white collar crime. “Are you offering information or facile statistics that look like red lining...?” He applauds online citizen journalism, but worries that legal protections applied to traditional media are not being extended to digital journalists. “We could have national broadband and things could go south quickly in terms of what kind of speech we can have.” “Government needs to play catch up,” says Laurel Ruma, when it comes to utilizing digital technology. It’s time to move away from the “social web,” where we “vote on silly things on Facebook,” to a civic web. This means that “digital natives who work until 7 p.m. and don’t have time to get to public meetings... go online” to watch and comment on streamed videos of government meetings. This kind of technology can make citizen actions more effective, and government programs more cost-efficient. She believes open government applications should be available not just on computers and smart phones, which many people cannot afford, but in less expensive, freely available forms, such as information displays at city bus stops.  “A rush of new information” flows from open government directives, says John Wonderlich, which “has a broad systemic effect through society.” New public data empowers all of “us to be better researchers, lobbyists, and journalists.” Information that used to come with a price tag is now free. But since we are ...
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Date Found: March 27, 2010
Date Produced: March 27, 2010
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